Can't log in

[PUNK em 733]

I know the PSN is down today, but last night I was tring to log in to my account, and it told me wrong password, don't know how that could be cause I only use one password for everything, and have been for yrs. Is there a way to get my password to my email or something?

[Epix]

Isn't there a "forgot password" link? I thought I remember putting in a secret question when setting up my account.

[PUNK em 733]

I've looked and can't find that link. it just gives you all the account management options and every one goes to enter your password screen with no help. Should I just delete my profile?

[Garfunkel]

hope all these kinks are worked out by the time of the euro launch.

[masteratt]

What kinks? Users with better memory of their password? lol

Doesn't seem to be a problem on the PS3 side of things. Unless you meant the PSN being down for a day.

[Garfunkel]

he didn't forget his p/w, the system said he forgot it when he didn't.

[masteratt]

Ooops, yes that does seem annoying.

Call Sony?

[PUNK em 733]

That's exactly what I'm gonna do, is call them.

[masteratt]

Let us know how they handle it :thumpsup:

[PUNK em 733]

You know I will.:salute:

[Smokey]

do toy think the sony/whatever servers will be up to a EURO launch?

[VG Aficionado]

do toy think the sony/whatever servers will be up to a EURO launch?I'm sure they're working on it.

[Smokey]

I'm sure they're working on it.

heres hoping *fingers crossed* :)

[PUNK em 733]

Okay, well called them up, and they took my info and will call me back in 24-48 hours. Let's see if they keep their word.

[Garfunkel]

i hate contacting global companies, i am having a problem with my monitor so i had to email viewsonic and they never replied so i had to call them and stay in queue for 30 mins or so till i got answered!

it seems like when you call a global business, you are talking to a brick wall.

If you get a reply/call back, i will be surprised, and impressed.

[PUNK em 733]

Well in all honesty, he was quick and efficient, and I waited less than a min or so till I got ahold of him.

[PUNK em 733]

Thye called my this morning 10am PST. Excellent service.

[VG Aficionado]

Thye called my this morning 10am PST. Excellent service.Nice! Is it solved now?

[PUNK em 733]

Yep.

[masteratt]

Damn it man be more elaborative LOL- Did they say what the problem was?

[PUNK em 733]

No, he can't see my password, they wrote it off as being a problem on their servers, he asked me if I answered my security question, but I couldn't see it. Neither could I see the "forgot your password" link. He tells me it could have been the servers being too busy. Whatever it was i got a new password.

[Epix]

Sony Troubleshooting FTW!