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View Full Version : Playstation Eye Problem Help Please


woundingchaney
10-25-2007, 07:18 PM
Ok I have the Eye of Judgement game and the camera.

Although I have a problem I cannot get the PS3 to recognize the camera. Does anyone else have the accessory yet or can they help me find a solution.



(yes it is plugged in and power is showing on the camera, I have latest firmware and I also have eye create download)


Thx guys

FantasyGhost
10-25-2007, 07:28 PM
Could be some plug and play thing in system settings accessories?

Fillibuster
10-25-2007, 07:31 PM
Or perhaps try a different USB port? When I got the vision cam for 360 I plugged it into a back USB port and it wouldn't work. It works in the front ports though...

Sephiroth_VII
10-25-2007, 07:32 PM
Have you looked in camera settings/tried different USB ports? If that doesn't solve your problem, I'm afraid the camera is faulty.

Domination
10-25-2007, 07:33 PM
I don't have the camera yet, so forgive me if this isn't correct. Have you tried going to accessary settings> audio device settings> input device and hitting ok? I usually do this when any USB peripheral headset or EyeToy is being used.

woundingchaney
10-25-2007, 07:38 PM
Ok guys thx for potential help,

going to try these but I have tried various USB ports and no luck so far

VG Aficionado
10-25-2007, 07:47 PM
If you have the chance, check the Eye on someone else's PS3. If it doesn't work yet, you surely got a defective one.

woundingchaney
10-25-2007, 07:54 PM
If you have the chance, check the Eye on someone else's PS3. If it doesn't work yet, you surely got a defective one.

Well I am the only local person I know with a PS3.


Ok have been trying troubleshooting for awhile now, and even being versed in pc troubleshooting nothing is really coming through.

I even tried reverting back to default settings with no luck.

Im not ready to quit just yet as Im still thinking that the accessory isnt faulty.

FantasyGhost
10-25-2007, 08:02 PM
Have you restarted the PS3 yet? Just like the old PC's used to have this problem where it doesn't immediatly recognise new hardware.

Domination
10-25-2007, 08:03 PM
Well I am the only local person I know with a PS3.


Ok have been trying troubleshooting for awhile now, and even being versed in pc troubleshooting nothing is really coming through.

I even tried reverting back to default settings with no luck.

Im not ready to quit just yet as Im still thinking that the accessory isnt faulty.

under input device in the accessary settings, did you toggle to see if PSeye was recognizable? If so, is the volume at least working for the camera under this setting?

woundingchaney
10-25-2007, 08:26 PM
under input device in the accessary settings, did you toggle to see if PSeye was recognizable? If so, is the volume at least working for the camera under this setting?

No toggle is available under input device, only the do not use option.




I have registered the issue with Sony Help and I am currently awaiting a call back, they asked me not to return the device as they have had a couple of calls on the issue so far. It may be a scenario of a foreign user configuration or something.

But Im going to keep working.



LOL
Yes I rebooted the system after connecting the device.

cliffbo
10-25-2007, 08:38 PM
aqua vitas up and Topoq

woundingchaney
10-25-2007, 08:43 PM
ok update,



The camera was recognized through my pc as it began to load drivers but eventually loaded a generic usb hub.


The PS3 readily acknowledged another brand camera.


Cliff what are you suggesting??

Red_Eyes
10-25-2007, 09:05 PM
Hmm... Did you make sure you have a PS3 and not the 360? LOL.

cliffbo
10-25-2007, 09:07 PM
ok update,



The camera was recognized through my pc as it began to load drivers but eventually loaded a generic usb hub.


The PS3 readily acknowledged another brand camera.


Cliff what are you suggesting??

just letting you know that those games are for download when you finally get it sorted ;)

woundingchaney
10-25-2007, 09:08 PM
LOL Ok

Thx Cliff

FantasyGhost
10-25-2007, 09:23 PM
That's the only thing i found in the FAQ, it should normally just recongise it on it's own i guess.
How do I turn on the audio on my PLAYSTATION®Eye camera?

Please select Settings on the XMB. Under Settings, please choose Accessory Settings, and then choose Audio Device Settings and lastly choose Input Settings. Under Input Settings, there are two options, a Do Not Use option and a USB Camera option. Please choose USB Camera and the audio for your camera will be on and you will be ready to chat.
http://www.us.playstation.com/PSEyeFAQs/

Also this video of Eye Create shows that the program recognises if there's a PS Eye connected or not.
LxkaxvgylJs

rivithed
10-26-2007, 03:38 PM
I have the same exact problem you have and tried the same thing. I plugged the PSeye into my Mac, and the blue light came up and it was detected on there. On my PS3, any USB port that I use, it isn't picked up by it. On Eye of Judgment or eyeCreate. Do you notice when you plug in the Playstation eye to your PS3, there is a really brief flash of the blue light (the white light bulb to the right of the lens)? Seems like it detects it for a moment and then it goes out, although the PS3 never acknowledges it. I tried rebooting, tons of times. Also, all other accessories work on USB ports: USB keyboard, charging cables, USB headset. Anything new for you before I go return this sucker?

woundingchaney
10-26-2007, 03:39 PM
No man no info yet.


Im going to try to come by another one and check it out.

LaLiLuLeLo
10-26-2007, 05:19 PM
I can't find this game fuckin' anywhere. Why, WHY didn't I preorder it?? So I just ordered overnight shipping from Amazon. :P

LiquidEagle
10-26-2007, 05:51 PM
I'm actually considering getting Eye of Judgment now... what do you guys think?

curryking1
10-26-2007, 06:14 PM
I think you should buy Ratchet and Clank Future....

But that's because I know nothing about this game :P

Sephiroth_VII
10-26-2007, 06:47 PM
It's hellishly expensive, but if you can afford it, go ahead. Good reviews all around.

Anyway, I'm hoping for Christmas...

BruceWayneIII
10-26-2007, 06:55 PM
Hey Wounding, you are already doing what you are supposed to do.

When I first plugged the camera in and wanted to check the XMB camera settings, it didn't show up for a couple of seconds, but then it worked. I also changed the microphone input from my headset to the Eye.

It also fires up in Aqua Vita, Eye Create (still haven't tried Trials of Topoq) and Eye of Judgment (damn, it's a difficult game - I don't know anything about card games.)

Btw, is the blue LED showing signs of light? The blue seems to show power and the red will only light up when the camera is active.

KRA
10-26-2007, 06:58 PM
anyone with playstetion EYE and aqua vita and other psn 'games'
supporting EYE would like to share something about them ?

LaLiLuLeLo
10-26-2007, 07:04 PM
mine works fine... wonder what the problem is.

woundingchaney
10-26-2007, 07:25 PM
Ok got it solved.


I traded it in and got a new version and once again this one wouldnt work so I kept the Eye of Judgement package and then simply bought the standalone camera. The standalone camera worked fine so Ill replace the standalone camera package and get store credit for that package.

Looks to be simply a series of bad luck.

BruceWayneIII
10-26-2007, 07:28 PM
Glad you solved it - it's a good camera. I tried to record my voice in Eye Create. The sound was excellent even though I had the camera mounted on the Eye of Judgment stand, so it primarily pointed down at my living room table - to my left.

It'll work wonders in Warhawk!

woundingchaney
10-26-2007, 07:30 PM
Yeah a couple of bad ones but it worked out just fine. EoJ is a lot of fun but its something that I doubt Ill play much simply because the setup is a bit of a hassle (primarily bought it simply for the novelty).

The camera quality is really rather good, doesnt work as well as I would like in low light settings but overall a very good piece of hardware.

rivithed
10-26-2007, 07:36 PM
Just wanted to let you know I returned the Playstation Eye I had for a new one. Now I get the blue light, but no recognition from the PS3. I thought it worked initially since the blue light was on, but the accessory setting, eye create or eye of judgment doesn't recognize it. Bad luck, or something wrong with the PS3?

woundingchaney
10-26-2007, 07:38 PM
Didnt get a chance to welcome you yet man.


Welcome to the forums.

Ok someone give the new guy rep, I cant for about 12 hours or so.

Sephiroth_VII
10-26-2007, 07:47 PM
As you command:salute:. And welcome to the forums to you, rivithed.

2 new members in one week. That's great!

rivithed
10-26-2007, 07:59 PM
Thanks for the welcome and rep!

Man, I think I am going to try and get the standalone one like you did. I am going to give it one more shot. Are the cameras that faulty? I'll post in a bit on what happens....

woundingchaney
10-26-2007, 08:17 PM
It is a new product so its hard to tell what the reliability of it is. I personally think this may be simply a string of bad luck, but who knows.

BruceWayneIII
10-26-2007, 08:22 PM
Welcome to the forum rivithed, +rep to you simply for joining :)

rivithed
10-26-2007, 08:50 PM
Third one, this one from a stand alone package and still no luck. Not being picked up by eye createm eye of judgment or the camera settings. This one has the blue light on too. Weird man. Everything else in the PS3 works. I have firmware 1.93 and a launch console PS3 60GB. I even reset the system settings. Don't know what's up. Can't say it's the USB ports, because other stuff is working. Can't determine if it's the playstation eye, since it's the third one, and the last two have the blue light working. So I don't know what to do other than return the camera for a refund and just keep a lookout on what other people are saying...

woundingchaney
10-26-2007, 08:56 PM
Third one, this one from a stand alone package and still no luck. Not being picked up by eye createm eye of judgment or the camera settings. This one has the blue light on too. Weird man. Everything else in the PS3 works. I have firmware 1.93 and a launch console PS3 60GB. I even reset the system settings. Don't know what's up. Can't say it's the USB ports, because other stuff is working. Can't determine if it's the playstation eye, since it's the third one, and the last two have the blue light working. So I don't know what to do other than return the camera for a refund and just keep a lookout on what other people are saying...

Have you called Sony support?? Perhaps they are more knowledgeable since I have spoken with them??

I have a hard time believing that it would be 3 in a row that are faulty, but your symptoms mirror mine almost exactly.

Very sorry about your bad luck man.

For those of us that work in retail:
Have you noticed any issues with people returning the playstation eye as faulty??

cliffbo
10-26-2007, 09:05 PM
Third one, this one from a stand alone package and still no luck. Not being picked up by eye createm eye of judgment or the camera settings. This one has the blue light on too. Weird man. Everything else in the PS3 works. I have firmware 1.93 and a launch console PS3 60GB. I even reset the system settings. Don't know what's up. Can't say it's the USB ports, because other stuff is working. Can't determine if it's the playstation eye, since it's the third one, and the last two have the blue light working. So I don't know what to do other than return the camera for a refund and just keep a lookout on what other people are saying...

wow that is really really unlucky, but it is handy that you managed to get your hands on another two, i can't buy one at the moment, there out of stock

rivithed
10-26-2007, 09:08 PM
OK, So I figured it has to be something with the PS eye camera pulling juice from the PS3, and maybe something is going on with my USB terminals. We all know the dust bunny that the PS3 can be. I turned off the PS3 and used a hair-pin to clean off the terminals. I keep the PS3 clean, but it looks like a little bit of dust made it's way inside. Not much, but just enough to prevent the Playstation Eye from working. It finally did work. So my advice to anyone that can't get the PS3 to detect the playstation eye (and can get other USb accessories to work), give it a rub down in the USB terminals! It's the first time I've seen anything like this. Now, the first playstaiton eye I had still doesn't work, so there is something faulty with the original one I purchased. But the third one did work, after cleaning.

cliffbo
10-26-2007, 09:16 PM
OK, So I figured it has to be something with the PS eye camera pulling juice from the PS3, and maybe something is going on with my USB terminals. We all know the dust bunny that the PS3 can be. I turned off the PS3 and used a hair-pin to clean off the terminals. I keep the PS3 clean, but it looks like a little bit of dust made it's way inside. Not much, but just enough to prevent the Playstation Eye from working. It finally did work. So my advice to anyone that can't get the PS3 to detect the playstation eye (and can get other USb accessories to work), give it a rub down in the USB terminals! It's the first time I've seen anything like this. Now, the first playstaiton eye I had still doesn't work, so there is something faulty with the original one I purchased. But the third one did work, after cleaning.

so you bought and 'kept' all three cameras! why? you must have a lot of money. nice bit of narrative this... you start by suggesting that rubbing the USB ports may work and then say it did work... where you typing this as you were doing it?

gibmonster
10-26-2007, 10:50 PM
Damn. I cancelled my EoJ order. I'll just pony up the cash and pay extra.IF something is wrong I don't want to have to worry about sending it overseas for an exchange or something. The packaging is also more attractive to boot.

rivithed
10-26-2007, 11:16 PM
The first camera (with eye of judgment) was bought online. I have to ship that back. The second one I bought local. When I went to return the second package for the ps eye, they just opened the ps eye solo pack and swapped it with the one i had from the eye of judgment package. So I'm just keeping one in the end. Yeah, I was kinda testing it out on the go and it ended up working.

GD|eNSo
10-27-2007, 02:48 AM
I just got it, an dno probelms whatsoever .... sounds like it may be a hardware problem with your eyetoy itself.

What I did though, was plugged it before I booted up the PS3, if that helps in anyway. Connect the device and then try a hard boot.

rivithed
10-27-2007, 03:58 AM
Well, i went to move the cord around the back of my equipment and after unplugging it and plugging it back in, it's not detecting again! AGH! I don't know what's up with this...

LaLiLuLeLo
10-27-2007, 04:41 AM
Welcome to the forum, rivithed! I'm pretty much a tryant around these parts, but we all have a good amount of fun! Don't make an ass of yourself and life will be great!

Anyway my PSEye works just fine, bout to start scanning in all my cards to the game now.. Man, so much PlayStation goodness. Ratchet and Clank, Clive Barker, EoJ...not enough time!

curryking1
10-27-2007, 05:24 AM
Yep, Lali's quite the oppressor! :-D

GD|eNSo
10-27-2007, 06:24 AM
Who has EoJ here and would be willing to help me out over ET with the game, I'm having trouble picking up the concept and play of this game.

LaLiLuLeLo
10-27-2007, 07:28 AM
Did someone say something? No of course not.

GD|eNSo
10-27-2007, 09:22 AM
? :)

GreyKnoll
10-27-2007, 10:00 AM
It obviously has conjunctivitis.

raVen
10-27-2007, 10:37 AM
hold up whats this about +rep for joining the forums ya'll better hook me up otherwise i'm bout to move some furniture.

GreyKnoll
10-27-2007, 10:44 AM
Most furniture in institutions, such as yours, are bolted directly to the floor.

After you are done hemorrhaging a spinal disc, the lack of green on demand will proceed as if a code yellow did not take place.

LaLiLuLeLo
10-27-2007, 04:14 PM
Greyknoll I'm not too proud to admit I only think I understand what you just said.

Domination
10-27-2007, 04:59 PM
I usually go to my local shopping center to buy my PlayStation accessaries (Best Buy), but for some reason, none of the had the PSeye. So, I decided to go to GameStop. I know, I know.... But anyway, they had it there, and so I picked one up.

I don't know, but I've been playing around with Eye Create more than I've been playing the games since I got the device. It's pretty awesome, too, and they weren't kidding about the voice recognition being filtered out from the background noise either. Even when speaking at low tones can the camera still pick up you voice quite clear. It's a definite plus over the headset.

LaLiLuLeLo
10-27-2007, 05:04 PM
YEAH PS EYE is great.

KRA
10-27-2007, 05:24 PM
ok wtf ?! can anyone write something about those EYE 'games' ?
not only no one here would be so nice to write something
but i can't find anything on web
about aqua vita and whatever is out ?
is aqua vita a screen server ? will it run without EYE ?
is it so hard to share some with someone that don't have EYE ot two ? :)

noone cares if your EYEs are working anyway :)
so write something interesting....

cliffbo
10-27-2007, 06:21 PM
Welcome to the forum, rivithed! I'm pretty much a tryant around these parts, but we all have a good amount of fun! Don't make an ass of yourself and life will be great!

Anyway my PSEye works just fine, bout to start scanning in all my cards to the game now.. Man, so much PlayStation goodness. Ratchet and Clank, Clive Barker, EoJ...not enough time!

why paint yourself in those colours Lali, you never used to be like that. don't be a tyrant, be who you used to be ;)

LaLiLuLeLo
10-28-2007, 02:33 AM
I am who I've always been ;)
It's all in good fun mate.

woundingchaney
10-28-2007, 02:35 AM
ok wtf ?! can anyone write something about those EYE 'games' ?
not only no one here would be so nice to write something
but i can't find anything on web
about aqua vita and whatever is out ?
is aqua vita a screen server ? will it run without EYE ?
is it so hard to share some with someone that don't have EYE ot two ? :)

noone cares if your EYEs are working anyway :)
so write something interesting....

Ok Ill start a thread

GD|eNSo
10-28-2007, 02:36 AM
ok wtf ?! can anyone write something about those EYE 'games' ?
not only no one here would be so nice to write something
but i can't find anything on web
about aqua vita and whatever is out ?
is aqua vita a screen server ? will it run without EYE ?
is it so hard to share some with someone that don't have EYE ot two ? :)

noone cares if your EYEs are working anyway :)
so write something interesting....



I would, but for some stupid reason they did not bother releasing those games in the NA PSN. Go figure.