Problems getting the PS3 online wirelessly

[TrueVCU]

As much as I love the offline aspects of the PS3, I've run into a brick wall trying to get online. It refuses to connect wirelessly, at first refusing to find an IP address, then when offered my PC's IP Address, and router DNS info, gives me "DNS error 80710102". If I attempt to use the "easy" mode to configure everything it just takes a few extra minutes to bring up ALL the options available under manual config. The router is in the other room, so to connect the PS3 with an ethernet cable would require drilling through the wall and purchasing a MUCH longer cable, so it's obviously being considered as a last resort. I have two main questions:

1: Can anyone tell me what to do here? I don't have the information to tweak any of the options. That said,

2: Can anyone tell me what information I'd need to extract from my ISP? If I can't get it to work by Wednesday I'm going to give them a call, but I don't see them being very helpful if my only question is "help me get my PS3 online."


Thanks for any and all help, I can't wait to get online one way or another and blow all your asses away :P

[Angeljuice]

I had the same problem, my brother accessed the router from his pc and put PS3 in the dmz, it's fine now.

[TrueVCU]

Hopefully that's my problem, I'll have to get the username and password out of my ISP on wendesday and ask them how to set that up (and before anyone asks I've already tried various combinations of blank, pass, and admin with admin as the username)

[Smokey]

I had the same problem, my brother accessed the router from his pc and put PS3 in the dmz, it's fine now.

what is DMZ?

does it work better than normal?

[VG Aficionado]

Hopefully that's my problem, I'll have to get the username and password out of my ISP on wendesday and ask them how to set that up (and before anyone asks I've already tried various combinations of blank, pass, and admin with admin as the username)

Ask them how to configure your PS3 while you're at it, they might be helpful and they might know if there's a common problem with getting consoles online with them and whatnot.

[gibmonster]

what is DMZ?

does it work better than normal?

Basically it allows you to have a computer or PS3...anything that can access the net, to bypass security features on your modem or router. You should only do it if you have problems connecting to the net. TrueVCU, you should do an internet connection test on your PS3 first to see your NAT type.

Port forwarding should work, too. Some people use DMZ as a last resort. You can go to www.portforward.com to look up your router and they will give you a detailed explanation on how to open ports with your router. The ports you need to open are also included in the manual under settings/connection setting/ testing connection. Something like that.

I would consider doing it if you got an NAT type 3 when you do a connection test. as your ps3 may have difficulty communicating with other ps3's and PSN. I had to do it because I couldn't go online properly with Eye of Judgement. I have had no problems ever since and I don't get randomly disconnected from PSN anymore either.

[Smokey]

i have NAT type 2. but im always looking for the best connection i can get with PS3 as with me cable ive always had best connection out of all me mates but i had a shockin connection on COD4 on fri nite i also opened up port 3075 & still not good. might just be an off night though

[Smokey]

The ports you need to open are also included in the manual under settings/connection setting/ testing connection. Something like that.
do you mean PS3 with this "manual thing"

[gibmonster]

i have NAT type 2. but im always looking for the best connection i can get with PS3 as with me cable ive always had best connection out of all me mates but i had a shockin connection on COD4 on fri nite i also opened up port 3075 & still not good. might just be an off night though

DMZ basically does the same thing as port forwarding, only you don't have to be concerned with opening more ports should you have to. I've opened ports and placed me PS3 in the DMZ. NAT type 2 is good.

I use a new ADSL 2 modem/router and I had a very shitty connection on Mortal Kombat 2 last night. It really was a slide show. Maybe the game you were playing was just one of those games where someone had a crap connection and affected the game real bad.

[Khaos]

You gave it the same IP address as your PC? That won't work. And this is your own wireless router that your ISP's connection hooks into (and then PC's are connected to the router)?

Can you get on your PC and post the output to an ipconfig /all ? (Start > Run > "cmd" > OK > "ipconfig /all" and hit enter.)

Game consoles are OK to put in the DMZ. They're not really at a risk to be hacked.

We can use the output off the Windows box to find proper settings for the PS3. That and putting it in the DMZ should do the trick.

[gibmonster]

do you mean PS3 with this "manual thing"
Yeah. I'm not sure if it's different but I am referring to the online manuals you can access on your XMB.

For DMZ you just assign your ps3 an IP address and use that on your ps3, but make sure the IP address you assign it is outside the IP ranges that your router assigns other devices via DHCP. Otherwise you may get a device in the DMZ that you prefer to keep secure.

[Smokey]

who ya talking to Khaos? :)

[Smokey]

maybe my upload speed is makin me suffer with the newer consoles its only 256 up but 10Mbit d/l

im running it wired

[gibmonster]

who ya talking to Khaos? :)

a bit to you and a bit to TruVCU lol. I should specify more clearly. Sorry. Haven't slept properly and I'll be going out for new years tonight even though I'm a bit knackered. A bit of coffee should do the trick.

[Smokey]

go.. have sleep mate before tonite :)

[Smokey]

also does having my PS3 connected to my pc (media server) through router make a difference?

[TrueVCU]

Ask them how to configure your PS3 while you're at it, they might be helpful and they might know if there's a common problem with getting consoles online with them and whatnot.

This I doubt, just because my ISP's customer service sucks ass. If any of you get your internet through comcast, you know of what I speak.

You gave it the same IP address as your PC? That won't work. And this is your own wireless router that your ISP's connection hooks into (and then PC's are connected to the router)?

Can you get on your PC and post the output to an ipconfig /all ? (Start > Run > "cmd" > OK > "ipconfig /all" and hit enter.)

Game consoles are OK to put in the DMZ. They're not really at a risk to be hacked.

We can use the output off the Windows box to find proper settings for the PS3. That and putting it in the DMZ should do the trick.

As you wish, although I'd need to reset the username and password for my router to change anything. Also I only put in my computer's IP because it wouldn't find one on its own and I didn't know what else to do.



info removed to protect the safety of my network. Also I'm a paranoid little bugger.

[=NukeBlaze=]

Edit.


Post the model make and version of your wireless router, not your computer USB adapter.


We will first have to see if your router is supported out of the box for PS3 wireless, in addition to checking setting , such as wireless security, various transmission modes, etc.

Upgrading router firmware is a must regardless for the best operation.

[Khaos]

IP Address. . . . . . . . . . . . : 192.168.0.214
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1 and 68.87.73.242

That should work for a manual configuration of the PS3's address settings. I just chose an IP with a high random host number, that way DHCP probably won't assign that address out. Just gotta make sure you are putting in the right wireless network and passcode (if applicable).

Checking if your router is compatible is an excellent idea as well. DMZ would probably help, but even if the PS3 isn't in the DMZ, it should still be able to access DNS.

[Marjoh]

He he, I have a wireless router and when I scan it [on the PS3], I get 94 to 100% signal. And yet I still have it wired (about 25 feet).

Anyway, if the above config don't work, try assigning through auto while your PC is connected at the same time. That way the PS3 would assign an IP other than your PCs. And BTW, what security do you have or enabled on the router? WEP, WPA, with MAC filtering?

.

[=NukeBlaze=]

That should work for a manual configuration of the PS3's address settings. I just chose an IP with a high random host number, that way DHCP probably won't assign that address out. Just gotta make sure you are putting in the right wireless network and passcode (if applicable).

Checking if your router is compatible is an excellent idea as well. DMZ would probably help, but even if the PS3 isn't in the DMZ, it should still be able to access DNS.
Reply With Quote


There should not be a problem with properly functioning router. It is likely either a firmware support issue or a router setting issue. I would reset it, upgrade the firmware to the newest version, then enable manual port forward or enable UPnP..Unless it is a linksys in which non DD-WRT versions have an issue retaining connections and an inability to set a lower timeout...hence they run out of memory and freeze or drop packets like marbles off the back of an open truck bed.

[TrueVCU]

There should not be a problem with properly functioning router. It is likely either a firmware support issue or a router setting issue. I would reset it, upgrade the firmware to the newest version, then enable manual port forward or enable UPnP..Unless it is a linksys in which non DD-WRT versions have an issue retaining connections and an inability to set a lower timeout...hence they run out of memory and freeze or drop packets like marbles off the back of an open truck bed.

I actually have a linksys. I assume this is a problem.

Why am I asking, of course it is >_<

[=NukeBlaze=]

^

Post the model/make/version of your wireless router, not your computer USB adapter.


You will find it on the underside of your linksys router on the sticker. Also look for a "V#" next to the model number. This is information would be of great use.


The connection timeout problem is more for multiple connections, and isn't a problem encountered right away. It usually crops up after a lot of heavy usage/downloading.

[Sephiroth_VII]

Yes, with your model nummber, we can usually find the password.

[Smokey]

Yeah. I'm not sure if it's different but I am referring to the online manuals you can access on your XMB.

For DMZ you just assign your ps3 an IP address and use that on your ps3, but make sure the IP address you assign it is outside the IP ranges that your router assigns other devices via DHCP. Otherwise you may get a device in the DMZ that you prefer to keep secure.
how do i do this exactly (to both highlighted)
through comp or ps3?

[Khaos]

There should not be a problem with properly functioning router.

I don't know; DHCP is always the first thing I would test for problems with. I've had so many personal experiences with DHCP just not working like it should.

how do i do this exactly (to both highlighted)
through comp or ps3?

You set DMZ information in your router's settings.

[Smokey]

ok ill look now :)

[Smokey]

this is the ip address it has there should i change it? 192.168.0.77

[Smokey]

how do i get my primary & secondary DNS Numbers?

[Khaos]

Hmm, you already have something in the DMZ? If you don't remember what, I'd say just change it.

Remember: if you set something in the DMZ, it has to have a manually configured address, becuase DHCP addresses can change.

Usually your router's address can be your primary DNS, as it will route the DNS request to the appropriate servers. Or you can just get on a windows box and use the ipconfig /all command to see what Windows has set. Or just look in your router's settings on its information page.

[Smokey]

ok cool khaos at the moment i have

IP Address 192.168.0.200
Subnet mask 255.255.255.0
Default Router 192.168.0.1
Primary DNS.. 192.168.0.1??
secondary DNS.. 192.168.0.1??

so my DNS should be same as default router? (im a bit slow)

[Smokey]

also in that NAT type bit (on ps3) is it meant to say DMZ or NAT type after running it through DMZ?

[Khaos]

I don't know about the NAT settings on the PS3, but yeah, your DNS can be set to the same address as your default gateway/router.

[Smokey]

thanks for all ya help khaos, gib etc :)

[TrueVCU]

^




You will find it on the underside of your linksys router on the sticker. Also look for a "V#" next to the model number. This is information would be of great use.




never mind, it appears I actually have a netgear:

Netgear Wireless Cable Modem gateway
CG814WG
Serial Number: CG15151AF007366

[Sephiroth_VII]

Have you tried this:

Username: admin
Password: password

Works for my Netgear.

[TrueVCU]

and before anyone asks I've already tried various combinations of blank, pass, and admin with admin as the username

[Sephiroth_VII]

I guess your ISP changed it, then. (http://portforward.com/english/routers/wireless/Netgear/CG814WG/wireless.htm)

Also, your post only mentioned "pass," not "password."

[=NukeBlaze=]

If you are using an all-in-one modem/router from your ISP, they are likly charging you an extra 5-10$ a month. That is 60-120$ dollars extra per year...enough for one to two routers that you pay for once at retail. As was mentioned, the ISP controls the router settings in a setup where the ISP box is a router/modem together.


I would tell them to switch you over to a normal modem, stop charging you and extra fee per month, check your bill, and buy a router yourself for the sake of a better router and the ability to modify any settings you wish. Also, the single antenna all in one netgear router-modems usually have a comparability lower signal strength for its tiny, anemic antenna.

Ditch the extra fee per month and get a real router after they bring you a normal modem, you will be happier financially and in other technical ways.

[TrueVCU]

I don't think I understand what I need to do in relation to my ISP.

[gibmonster]

also in that NAT type bit (on ps3) is it meant to say DMZ or NAT type after running it through DMZ?

When you run the connection test it should say NAT Type 2.

[Smokey]

ya it still does i just gave it its own IP in the DMZ of the router but it made no difference with the overseas servers :(

[zero 7]

i had the same problem when connecting mine all that was wrong was the WEP key wasnt enterd correctly

[Khaos]

ya it still does i just gave it its own IP in the DMZ of the router but it made no difference with the overseas servers :(

Well DMZ is just gonna clear up firewall and port problems 100%. It won't make your connection faster.

[=NukeBlaze=]

I don't think I understand what I need to do in relation to my ISP.

The modem comcast gave to you is a combination device. It is both a router and modem. In almost all cases, because it is a combination device, your ISP comcast is likely charging you an extra fee per month because it is not just a normal modem. This fee is added under the assumption you are using their equipment to share a single connection. It is a convenience fee at is core. Check your bill or call them and ask if there is an extra fee associated with your combination router/modem, versus one of their normal modems.

If the above is true, which is likely, I would recommend requesting they replace it with a normal modem which will save you probably between 60-120$ a year. In addition, it will allow you to buy your own router that you can configure any time you wish and will probably be of a better quality.

I am trying to make the entire situation better and eliminating any potential problems by giving you better hardware at a lower cost. Check the above information for accuracy at your ISP and see if they match. If you need recommendations on routers, feel free to ask us for models.




ya it still does i just gave it its own IP in the DMZ of the router but it made no difference with the overseas servers

Unfortunately, you cannot put a "Supercharger" onto your internet connection. Any tiny lower ping gains you might get from a direct modem to PC via ethernet cable are going to be washed away in your data jumping from
server to repeater, like a chimney sweep, across the ocean.

[TrueVCU]

Well I can't do anything hardware wise right now since I can't afford a new router right now. I'm still out of a job, and unless the current arrangement makes it impossible to get the PS3 online then I'll worry about changing routers later.

[Smokey]

Well DMZ is just gonna clear up firewall and port problems 100%. It won't make your connection faster.
thats a plus though :)

Unfortunately, you cannot put a "Supercharger" onto your internet connection. Any tiny lower ping gains you might get from a direct modem to PC via ethernet cable are going to be washed away in your data jumping from
server to repeater, like a chimney sweep, across the ocean.
yeah i love me cable, its just it dont have the u/l speed of ADSL (mine 256kb) but i cant bring myself to change

[=NukeBlaze=]

For the user name and password for your router login, this might be a long shot, but try:

Note; The router location is "192.168.0.1" for reference.


Username: Comcast
Password: password

If that works, then we will proceed from there...otherwise you will have to call your ISP and harp them for it...or hold the reset button on the back of the router for 30 sec and see if it resets it back to "netgear / password".


In the long run, you are going to want to have them switch you to a normal cable modem and buying your own router, as you are likely paying 5-10$ extra dollars a month...and you will have greater flexabilty on settings with better router hardware.

[Leedogg]

For the user name and password for your router login, this might be a long shot, but try:

Note; The router location is "192.168.0.1" for reference.


Username: Comcast
Password: password

If that works, then we will proceed from there...otherwise you will have to call your ISP and harp them for it...or hold the reset button on the back of the router for 30 sec and see if it resets it back to "netgear / password".


In the long run, you are going to want to have them switch you to a normal cable modem and buying your own router, as you are likely paying 5-10$ extra dollars a month...and you will have greater flexabilty on settings with better router hardware.

WOW I didn't know Comcast could do that. Is that legal? We have a modem/router/wireless with my PS3/Computer/laptop all connected from Version DSL: at 3 mbits/864 upload. And its still the flat fee of $29.95 a month.

[TrueVCU]

unfortunately Comcast's the only game in town when it comes to cable, and if I switch to another ISP the cable bill would rise to eliminate any savings.

@NukeBlaze: The comcast username didn't work so I'll be haranguing them after lunch. And I do understand the need for a better long-term solution when it comes to routers, but at the moment it just isn't feasible.

[TrueVCU]

IT LIVES

Apparantly all my problems trace back to an incorrect interpretation of my network's WEP key, which I can now access having gotten the proper info for my router. I'm currently downloading Folding@home (rather slowly) but the fact remains I'm now online :D

Thanks to everyone for their help, reps will be distributed shortly. I ask this thread be kept open since it seems smokey was also getting some help and this info could be of use to future users.

[LaLiLuLeLo]

YEAHHHHH!!!!! Awesome.

[VG Aficionado]

So awesome :-p

[Sephiroth_VII]

Out of technical interest, what the hell was the password?

Oh, and congrats on getting online. You'd better add us all :P

[TrueVCU]

My PSN (and indian) name is ShatteredSky, in keeping with my Ace Combat theme for my PS3. Friend requests are going out now. Is there a dedicated thread for listing PSN Names? I wasn't sure if the clan thread was for that purpose

[Smokey]

yeah im running it DMZ now & ive upgraded from 10Mbit d/l to 20Mbit & from 256 u/l to 512 so hopefully better :) (but it dont start till start of next month.. pricks)

[LaLiLuLeLo]

So everybody cool? Has the thread served it's holy purpose?

[Smokey]

yeah cool lali


in before the lock ;)

[Sephiroth_VII]

in before the lock.

I've always wanted to try that :-p